Westin Grand Hotel Vancouver

The only reason I didn’t give this 2 stars is that the staff were wonderful, very friendly and helpful. However …

We were traveling as a family of 4 and booked a suite, then we upgraded to a better suite (Premier View Deluxe One Bedroom Suite with king bed in the bedroom and fold out queen sofa couch in the living room) that had been recently renovated. What a disappointment! The room was tiny. In fact, there was no way to get to the bathroom when the living room sofa bed was open. This room is completely unsuitable for use of the second bed.

The view was beautiful, but the cramped quarters really made this vacation a challenge.

First, the positives – good location, large rooms, reasonable rates, excellent bedding and sleep quality. The not so good – undergoing renovation – so some cramped common spaces, very inefficient utilization of space in the deluxe corner room with too many closets and cupboards, work desk with no power outlet, floors not reno-ed showing their age. Good customer service. Overall, very good value for money!

Thank you, Jessie, for always going above and beyond. Even with small gestures, he has made my stays here a pleasant experience with excellent customer service at the dining room for breakfast. I have stayed at the Westin Grand in Vancouver for upwards of 60+ nights in the past 8 months as a business traveler. The waitstaff for the morning breakfast all have very good customer service, are friendly, and they are accommodating to all guests. And to top it off, the breakfast is the best quality among the Starwood Hotels in Vancouver. Highly recommend staying at the Westin Grand if you are a business traveler.


Westin Grand Hotel Vancouver

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Located downtown Vancouver, The Westin Grand’s prime location at the crossroads of trendy Yaletown and Robson streets puts you close to the cities best dining, shopping, and entertainment.

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Westin Grand Hotel Vancouver
433 Robson Street (at Homer Street)
Vancouver, British Columbia

Westin Grand Hotel Vancouver
Westin Grand Hotel Vancouver

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