The reception area was not up to the standard of the hotel. Whereas other hotels have large and lavish reception areas, the Metropolitan reception looked more like the entrance to a luxury car park than to a luxury hotel. As I was treating my mother I wanted a more impressive entry way such as those of the Georgia, the Fairmont or Four Seasons (or even the Westin Bayshore which is a much lower priced hotel). Also, although the hotel claimed it was pet friendly there was almost nowhere appropriate to walk a pet. The hotel is right downtown and there are no garden areas either inside the hotel or immediately outside the hotel. Lastly I ended up regretting staying in a hotel right across from Robson square. While that is considered the heart of the action it was a massive pain to drive to (taking over 30 mins to drive the couple of blocks needed to reach the parking garage). The hotel was not really set up well for drivers due to the congested traffic and lack of proper valet area (ie cars are expected to pull into the entrance of the parking garage and quickly jump out so as to not block cars leaving the garage). Valet fees were $40 a day and I ended up wishing I had stayed down by the Bayshore where its easier to get in and out by car and where the parking options are better value. In short this hotel felt to me more geared around business travelers who will pay a premium to be right downtown.
The staff were very professional and took efforts to accommodate our requests. The rooms were clean, modern and in very good condition. Also the pool was really very nice (as nice as the photos). It was a good size and temperature and the lighting and glass covering over the roof really made it seem extra special.
a Vancouver luxury hotel with a convenient downtown location offering superior guest services, facilities and amenities. With a complimentary fitness centre
Heated indoor swimming pool, steam room, and squash court.
Metropolitan Hotel Vancouver
645 Howe Street, Vancouver,
British Columbia, CANADA V6C 2Y9
View Metropolitan Hotel Vancouver on a map
(near corner of Howe and West Georgia Streets)