Marriott Vancouver Pinnacle Hotel

I stayed in this property for 10 days on a business trip.

The room was of average size. If you are going to stay here, try to get a high floor, harbour facing. The view is quite spectacular even though it’s partially obstructed.
The good: Service in the restaurant was good, and the food was excellent. Cleaning and maintenance staff was attentive and the property was well cared for. Special thanks to Noel in the restaurant who was very friendly and helpful.
The bad: I found that a couple of the men working at the front desk were very snobby, condescending and unhelpful. Not the typical standard for Marriott.
The best: RJ that works at the main front door. He was the hero of this property in my opinion. So helpful, so cheerful, so committed to providing guests with excellent service. A real gem.
Overall, a decent property. Some coaching on customer service might help some of the front desk team.

Got a great deal . Small but nice room. Awesome pool and gym area with the cleanest menthol- infused steam room I’ve ever been to and sauna. My first room smelled like pet urine but they accommodated my request for a switch and the rest of the time was great. On site restaurant was tasty. Over all happy with my stay.

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Great Location for walking around Vancouver shopping, Coal Harbour and Convention Centre just steps from the Hotel in downtown Vancouver.

Marriott Vancouver Pinnacle Hotel
1128 West Hastings Street,
Vancouver, British Columbia

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Marriott Vancouver Pinnacle Hotel
Marriott Vancouver Pinnacle Hotel

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