From the moment we stepped into this lovely hotel we were made to feel special. We were welcomed with an orchid and box of chocolates shortly after settling in our room. Bed was turned down nightly and chocolates were left on the bed nightly. Fireplace was put on as well. Very clean and spacious rooms. Look forward to our next visit to Vancouver and will definitely stay at L’Hermitage Hotel. As a side I never leave reviews but this gem had to be praised!!
We arrived at 9:00 am not expecting our room to be ready but hoping it would not be a long wait. We stepped out of the cab we had taken from our cruise ship (a short 9 block drive) to be greeted by the doorman…didn’t get his name (very tall with a very slight European accent on Sunday May 27/17) and ever so warmly welcoming and greeting us by name! He took our luggage and we went to the desk. Melissa and Aellana (maybe missed spelled were at the front desk and were again so welcoming and helpful. They said our room would be ready as soon as it could be (they had a full house that morning with some not wanting to hurry out because they would be catching the ship we had just got off) Ailhana took us to the lounge where complimentary delicious coffee was served to us by another very pleasant young man. We were told we could enjoy the terrace, have breakfast but to be comfortable whatever we chose, and if we wanted to go off exploring they would keep our luggage safe. This is a lovely hotel really, one of the nicest we have been to for sometime. We enjoyed a delicious and fresh breakfast buffet for $21. each on the terrace, and then moved over to the pool area also outside. It is a small lap pool but really just paddling my feet in the salt water was refreshing while we waited. We were in our room by 11:08. Having a fireplace and furnished balcony, were just two of the several outstanding parts to our room. The bathroom was very large with a separate shower and separate toilet closet. The room was not tired looking in anyway and it was a treat to sit on the balcony enjoying the trees and birds and activity below us. So happy were we with the room and the quickness with which we were received I phoned down to the desk to tell them. I have never done that before, but thought it was very necessary. There was a Starbucks 1/2 a block away on Robson Street and while my husband used the Health Club I enjoyed reading and a Starbucks on the balcony. This was our day to “Chillax”. We have been to Vancouver before and so really didn’t need to be touring and L’Hermitage was the perfect spot to do so. If you do want to tour there are lots of places very close by you can walk to and the Concierge will graciously point the way and supply you with discount tickets for the trolley and the Hop On Hop Off. The turn down service left a note from the manager asking us to let them know if there was anything they could do to make our stay better. A nice personal touch also using our names and really…..there was nothing they could have possibly done to improve. The bed was so comfortable and after a good night’s sleep in the wonderful linens we head down to check out (with sadness). The same young man stepped up to get our luggage for the cab they had called for us. Alahna and another young man also very pleasant were there and said goodbye to us as though they were saying goodbye to old friends…the same way we had been greeted. This boutique hotel has hotel business down perfectly. Funnily it did not seem like business it felt more like they were genuinely welcoming us to their own homes. Thank you for a lovely reentry to life after cruising. I know I have not spelled or perhaps even given the wrong names but I didn’t have my glasses on to read with ease….really my sincere apologies…please tell your staff know should you read this that they deserve to have at the very least their names correctly given. As well congratulate them for doing their jobs with excellence. 5 star!!!! +++ I would not hesitate to tell my friends or strangers about this beautiful spot for a little getaway to refresh one’s self! Well done to your whole team!!!!
L’Hermitage Hotel Vancouver is adjacent to Robson Street, which features shopping, dining and entertainment.The hotel offers rooms with a flat-screen luxury bathrobes and an Italian marble bathroom … Amenities