Hyatt Regency Hotel Vancouver

We had a great experience staying in the hotel and especially the customer service we received. We would like to specifically mention the excellent customer service provided to us by Amy. She went above and beyond in solving issues we had. She is extremely knowledgeable, fast, courteous and an excellent problem solver. Her service made our stay enjoyable!

The Hyatt Regency Vancouver is a wonderful hotel and in walking distance from so many things to see in the city. The hotel also has a Starbucks in the lobby (convenient for those of us with caffeine addictions) and an excellent restaurant, Mosaic, on the second floor. The outdoor pool and hot tub are also very nice for relaxing. But what really makes this hotel shine is the service. We asked the concierge, Vanessa, to help us book a whale-watching tour, and we mentioned we were in town for the Lady Gaga concert. When we returned to our room later that day, she surprised us with a note and some pre-concert drinks and snacks. That small gesture went a long way. We will stay here again when we return to Vancouver!

Loved the service, view and room. Traffic is an issue, but come on, you’re in the heart of an exceptional location. Sophisticated elevators are welcomed advantage. Would not change a thing. So happy here.


Hyatt Regency Hotel Vancouver

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A modern 34 storey tower located in the Royal Centre Mall on Burrard Street at West Georgia in Downtown Vancouver. … Amenities

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Hyatt Regency Hotel Vancouver
655 Burrard Street
Vancouver BC

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