Hotel is fairly old. Seems they remodeled a few years ago. However, hotel is nicely updated and easy to get around in the city from this location. Hyatt beds are always great.
Parking situation is confusing. Was told I’d be paying close to $35 a night. Only paid $20 which was nice. Maybe posting more information online or creating a card to hand out to guests at check-in would be helpful. The elevator to the parking area was terrible. Slow and inconvenient.
I booked through a 3rd party site and at check-in I was asked for a “voucher.” I never was emailed a voucher from anyone. I checked my email twice. The GSA helping me seemed confused that I didn’t have this said voucher. Her attitude about it was semi off-putting but she got me checked in and said she would follow-up about the voucher. She never did follow-up with me.
We could hear the women next door to us at night. Laughing and talking. Wasn’t a huge deal as I was able to sleep but the walls are definitely not close to soundproof.
When we first walked into the room I noticed coffee drippings on the desk and the nightstand. Pretty gross. The room service door hanger was crumpled up and dirty and the notepad next to the phone on the desk had been scribbled in by previous guests. There was high dust in our room that I also noticed. Be wise to PM this room ASAP. That oversight by housekeeping seemed kind of weird for a Hyatt Regency.
The Sheraton Wall is my go-to hotel in Vancouver. I have worked in hotel operation management so my eyes are drawn to the things described above. The hotel was pretty good overall and I probably would stay again.
A modern 34 storey tower located in the Royal Centre Mall on Burrard Street at West Georgia in Downtown Vancouver. … Amenities
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Hyatt Regency Hotel Vancouver
655 Burrard Street