This is a top rack (non-luxury) hotel. Great rooms, views, service, attention, and quality. Parking stinks, but what doesn’t in the Vancouver area? Close to great restaurants, the Metropolis Mall, and the Asian mall (below the Hilton).
Here are my 5×5 notes. Five stars (*) is best:
1) Room Quality: *****
2) Updated and Modern: *****
3) Front Desk Service: *****
4) Housekeeping Quality: *****
5) Price and Value: *****
Overall rating = 5.0 (and I’m pretty picky)
Will I/we return? Yes, definitely!
Breakfast included? Yes. Good selection, nicely furnished.
Treats loyal travelers well? Yes
Executive Lounge? Yes, for SPG elites
Parking fees? Yes, tight spaces.
Fitness center quality: Great
Pool quality: Has one, haven’t used it.
We stayed here back in May . I had just undergone a procedure which was both emotionally and physically difficult and when we checked in it was night time . After spending the whole day in emergency I was obviously exhausted . It was me , my husband and our toddler. The room beside us was partying all night long and it was just too much for me after everything .
I called front desk and they came and escorted us right away to a new room and gave us the best room they had. They allowed us to leave our things in the original room as not to wake my toddler etc.
The next day they called to see if we needed help transferring our luggage and they called us to check in and they even gave us a dessert with their card and their caring words for what we had been through .
That just blew me away I have stayed in many 5 star hotels and the customer service here was what you you would have expected at a luxury property . Although this isn’t a luxury hotel it was still very nice .
Great clean and modern rooms as well ! Nice touch with the included breakfast with some hot items . A great hotel !
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is a new high rise Hotel located just east of Vancouver in Burnaby. Across the street is Metrotown and the Skytrain Station which takes you directly to downtown Vancouver. …
Element Vancouver Metrotown Hotel on a Larger Map
Element Vancouver Metrotown
5988 Willingdon Ave,