Delta Vancouver Suites Hotel

My friends and I stayed here on our way back from skiing in Whistler. On check in we found that they did not have a twin room free despite it being booked. The check in clerk was quite surly and not very helpful. He told us there were no twin rooms available for our stay. We were instead given an ‘upgrade’ to a higher floor with one bedroom, but the room had a sofa bed instead of the second required Queen bed. This bed had not been made and did not have bed linen either. I telephoned housekeeping and was assured the matter would be dealt with. However on our return to the room later, I found that contrary to the bed being made up, a blanket, pillow and duvet had been thrown onto the bed. Very tired at this stage I telephoned for the duty manager. I couldn’t have had more different treatment. Allison the manager listened to my complaint and immediately moved my friend and myself to a twin room, sending someone to help with the move. Allison probably changed my outlook on the stay. She arranged and booked our excursion tickets, as well as arranging a taxi van to take my friends and myself – complete with 3 sets of skis and luggage – to the airport.
Despite this start, I enjoyed our stay immensely. The room was very well appointed and comfortable. The location was great with good access to the waterfront and a variety of restaurants and bars. Breakfast was very good and we were able to get a good bar meal in the hotel bar. Staff were on the whole very friendly and couldn’t do enough for you – with one exception- and I would consider this hotel again if I go back to Vancouver.

My wife and I stayed here for one night for a Canucks game. The rooms are up to date and clean. The location is within walking distance to all downtown shopping, dining and stadium. Front desk staff were very helpful in giving us directions and pointing out good places to eat.

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An all-suite hotel in downtown Vancouver a block from the Canada Line and within walking distance of Vancouver Convention Centre and the Cruise Ship terminal.

Delta Vancouver Suites Hotel offers business traveller the finest in state-of-the-art technology, comfort and luxury … Amenities

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Delta Vancouver Suites Hotel
550 West Hastings Street Vancouver, British Columbia


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