Category Archives: Sutton Place Hotel Vancouver

Sutton Place Hotel Vancouver

I stayed here for two nights after travelling on the Rocky Mountaineer. Having stayed in a number of great hotels across Canada I had hoped that this would be up to the standard I had enjoyed elsewhere. Unfortunately it didn’t. It’s not that there was actually anything really wrong, it was just old fashioned and a bit dowdy. I had a room with a spectacular view on to the Main Street outside but there was no comfortable chair and I have to say that flowered wallpaper in two shades of beige doesn’t do much for me. Most surprising was the enormous charge for access to wifi. Of the six hotels I stayed at in Canada, this was the only one which charged and at $15 a day it’s not cheap. In fact it’s outrageous.

I only had breakfast in the hotel. The buffet was generally fine but while there were pastries there was no bread or toast. I was in something of a hurry so didn’t pursue it. But it was a bit odd.

We stayed here for 6 days after travelling on the Rocky mountaineer. It had everything we needed a spacious comfortable room. Central position with lots of restaurants nearby. It was clean comfortable quiet and a bit more luxurious than we had been expecting given our budget tour. Saying that we only ate breakfast there once as it was pricey. As were other meals and drinks. The concierge was helpful and booked tours etc. I couldn’t work out the coffee machine but was promptly given a kettle when I requested one. Tea bags etc could be purchased at an IGA half a block away.

Stayed here for a recent business trip for the first time. I have had many people tell me the property is excellent so I was excited to try it out, especially as it is rated a five diamond property. I had a standard king room.
The positives: room was well equipped with a small mini fridge (stocked with everything); coffee machine and cups, and wine glasses and a bottle opener which I usually have to request at most hotels. Bed was comfortable. The property does have a pool and hot tub, and a decently equipped gym. I had a massage at the Vida Spa which was excellent and the service very friendly and welcoming. There is a little convenience store in the hotel as well which stocks everything you could need. Boulevard restaurant is lovely and has a lovely patio which is great for a glass of wine and some appies. It does get a bit loud outside as it’s right at the hotel entrance so the bellmen are constantly blowing whistles for cabs which is distracting.
The location is right off Robson which is great for shopping and there’s a grocery store half a block away if you need groceries.
Negatives: It wasn’t the best service I’ve ever had. It was a busy place so the staff weren’t terribly attentive; mostly trying to get customers through their requests/needs quickly.
If you are taking Skytrain from the airport it’s not close to a station so you’ll be dragging luggage several blocks. Knowing this, I cabbed.
The room decor is not that impressive, bordering on dated. Bathroom standard size with a tub/shower combo (not my favourite).
Comparatively I prefer Four Seasons for service (top notch!) and the new renos in the rooms at the Fairmont Hotel Vancouver are outstanding. It was still a good stay, but not overwhelmingly impressive.

SHOW HOTEL PRICESSutton Place Hotel Vancouver
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Located in downtown Vancouver, a luxury Hotel with a Gourmet Restaurant and Lounge, Vida Spa, and elegant rooms. Great location with easy access to shops and Restaurants … Amenities

Sutton Place Hotel Vancouver
845 Burrard Street
,
Vancouver,British Columbia

Sutton Place Hotel Vancouver on a map

Sutton Place Hotel Vancouver
Sutton Place Hotel Vancouver

Sutton Place Hotel Vancouver

We had a suite which was beautiful, loads of room and wardrobe space with a well equipped bathroom. The entrance and bar area were lovely, very impressive decor that was luxurious.

I was unwell when we arrived and it was a lovely touch that receptionist sent up tea and honey for my sore throat.

Very nice area close to the designer shops and walking distance for most places.
Would definitely stay here again.

This is an excellent hotel. Beautiful lobby. Excellent service. Room was great, very comfortable bed. Great location for walking to nearby attractions. Upscale shopping in every direction. But really, charging for internet is so olde school!

We had a problem with the size of the wardrobe in the King Size room we booked so for a small upgrade charge we were moved to a suite/studio. This room was huge and had plenty of wardrobe space. We had a lounge/dining area, kitchenette which was fully equipped, separate bathroom and separate bedroom. It was all very nicely decorated and modern, extremely comfortable bed – very important. Staff all very friendly and helpful, the position is extremely central and you can walk everywhere from here. We would absolutely stay here again. Highly recommend

SHOW HOTEL PRICESSutton Place Hotel Vancouver
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Located in downtown Vancouver, a luxury Hotel with a Gourmet Restaurant and Lounge, Vida Spa, and elegant rooms. Great location with easy access to shops and Restaurants … Amenities

Sutton Place Hotel Vancouver
845 Burrard Street
,
Vancouver,British Columbia

Sutton Place Hotel Vancouver on a map

Sutton Place Hotel Vancouver
Sutton Place Hotel Vancouver

Sutton Place Hotel Vancouver

The service was impeccable. Staff were very friendly. Maintenance worker came immediately to address my concerns. The bed was extremely comfortable. Nice room. Peaceful and quiet at night. I liked taking hot baths and the showers were just the right temperature. I really appreciated the nice Terry cloth bathrobes, soaps, shampoos, conditioners, loofa pads and clean towels, which were replaced daily. There is a small fridge and well stocked mini bar. Nice touch! There is a safe in the bedroom, in which you can securely store your valuables. Another nice touch!  A hide-a-bed came in handy for guests. Friendly staff even provided fold down service! Another nice touch! Room service is also available 24 hours a day! Wow! They always delivered​ my food very promptly and the food was always delicious. Housekeeping services were provided daily. The swimming pool, Jacuzzi and fitness gym were great. Underground parking is available. There is a spa on-site which offers massages, steam room, acupuncture, facials, body wraps, exfoliations, Reiki, shiatsu, acupressure, reflexology, manicures, pedicures, waxing, etc. Great location close to everything. Within walking​distance to Stanley Park, English Bay, grocery stores, movie theaters, opera house, restaurants, community centers, shopping malls and much much more. Highly recommended!

We visited here on our way to Washington. I loved everything about this place. It is in the heart of downtown, and a block away from the biggest Victoria Secret I’ve ever seen. The room was spacious and the bathroom offered a separate tub and shower. The hotel offer a pool, Jacuzzi, and Spa. Concierge offers portable charges, maps and umbrellas. There is always a taxi outside the hotel. And bell men are always helpful.

The hotel is well located and within walking distance to Robson Street, Granville Street nightlife, Canada Place, Gastown, restaurants, indoor shopping centers, train, buses, etc. We took the Canada Line train from the airport, and it was only a few minutes’ walk from the station to the hotel, which we were grateful for given that it was raining. The hotel room was a decent size, a tad smaller than we expected, but it was clean and very comfortable. The king bed and the soft white bedding made me feel like I was sleeping on a cloud! It was so amazingly cozy! There were ample amenities and the thermostat actually worked very well, which is not always the case in many hotel rooms. The bathroom was a good size and there was lots of counter space, though it could use an update. The view from the room was wonderful in the nights, and we loved having the super large window to enjoy it from. The staff were very efficient, knowledgeable and friendly. We did not eat at the hotel’s restaurant but heard from a couple of other folks that it was good.

SHOW HOTEL PRICESSutton Place Hotel Vancouver
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Located in downtown Vancouver, a luxury Hotel with a Gourmet Restaurant and Lounge, Vida Spa, and elegant rooms. Great location with easy access to shops and Restaurants … Amenities

Sutton Place Hotel Vancouver
845 Burrard Street
,
Vancouver,British Columbia

Sutton Place Hotel Vancouver on a map

Sutton Place Hotel Vancouver
Sutton Place Hotel Vancouver

Sutton Place Hotel Vancouver

Upgraded to a suite with a separate bedroom. Worked perfectly to meet with our team each morning and evening. The concierge booked us a great restaurant for our team dinner within walking distance. All staff from Scott the Bellman to Jeffrey in the dining room were beyond outstanding. Elevators were quick rooms were clean and the location was perfect. Only issue was expensive parking ….yikes. I would stay again

We were back this year to celebrate our 31st anniversary and I have to say that our stay was even better than the first time. We got the same room we had last year and OMG the service is still top notch. Even with the rainy weather the hotel did all they could to make our stay enjoyable. The hotel’s breakfast is still sumptuous, thanks to the magic touch of Eleanor, who greeted us by name and with her big smile and enthusiastic conversation. The staff, from the front entrance personnel, to the reception desk and the concierge, everyone was friendly and courteous. We got a wonderful surprise delivered to our room for our special occasion, courtesy of the general manager. For all our future trips to Vancouver, it will be the Sutton Place Hotel and nowhere else. Let’s not forget, the bed mattress and the pillows were so comfortable that you don’t want to get out of bed.

I was celebrating my 30th Birthday in Vancouver and, after a lot of indecisiveness, I decided to reserve one of the 2 bedroom suites in Le Grande Residence. I can honestly say I had no regrets at all. The suite was huge! It had a kitchen area, a king bed in one room and a queen bed in the other. It also had a pull out sofa bed. The living room was a great size to host a dinner party. The staff was so helpful in accommodating all my random requests (ie. a table, kitchenware, etc). The service was fast, friendly and efficient. Location wise, there are shops and great restaurants all walking distance. In the summer, the walk down to Coal Harbour Area (my personal favourite area to be in warm weather) would be gorgeous!

I would definitely recommend staying at the Sutton in the future, and will do for my future events

SHOW HOTEL PRICESSutton Place Hotel Vancouver
Rates | Reviews | Pictures | Map | Hotel Info

Located in downtown Vancouver, a luxury Hotel with a Gourmet Restaurant and Lounge, Vida Spa, and elegant rooms. Great location with easy access to shops and Restaurants … Amenities

Sutton Place Hotel Vancouver
845 Burrard Street
,
Vancouver,British Columbia

Sutton Place Hotel Vancouver on a map

Sutton Place Hotel Vancouver
Sutton Place Hotel Vancouver

Sutton Place Hotel Vancouver

My first time to the west coast and I was staying here during the convention I was attending.

This is a nice hotel with an excellent location. Several amenities, including a Subway, Starbucks, grocery store, and even a cinema are within walking distance. It is situated on a busy commercial street, so there are multiple eateries and shops around.

The staff was very nice and helpful from helping me find certain places & printing my boarding pass to lending me craft tools to finish projects for the conference.
The bed was comfortable and there was a nice bathroom as well. Another plus is the free Wi-Fi.
I’d definitely stay here again when I return.

Family of 5 trip to Vancouver found this hotel had superb amenities (the pool was a definite winner). Great location for access to Canada place and English Bay. Shopping, eating out at kid friendly places, cinema opposite.

For quiter times, Japadog outside and a wine store next door. The laundry room meant that we could travel a bit lighter than usual (the amount of clothes 3 young kids can go through in a week is ridiculous!). The staff were amazing, really recommend this place

This hotel encompasses everything a traveler needs! Service, location, comfort, quality, and value. Highly recommend this hotel to any and all. The customer service, facilities and services are spectacular. Lots of selection on site and nearby for food, shopping and entertainment. Located right downtown close to everything. Short walk from Canada Line for direct access to the airport.

SHOW HOTEL PRICESSutton Place Hotel Vancouver
Rates | Reviews | Pictures | Map | Hotel Info

Located in downtown Vancouver, a luxury Hotel with a Gourmet Restaurant and Lounge, Vida Spa, and elegant rooms. Great location with easy access to shops and Restaurants … Amenities

Sutton Place Hotel Vancouver
845 Burrard Street
,
Vancouver,British Columbia

Sutton Place Hotel Vancouver on a map

Sutton Place Hotel Vancouver
Sutton Place Hotel Vancouver

Sutton Place Hotel Vancouver

The property is first class. All the details were perfect in my room, it made my stay great. The staff is excellent, the service was excellent. I stayed two separate nights – first upon my arrival in Vancouver, and again on the last night before my flight out.

I spend a lot of time in Vancouver and have stayed at many hotels in the downtown area. No place comes close to the service I get at this hotel. The rooms are comfy and clean. The staff are AMAZING. Because I have become somewhat of a regular there, I am greeted by name at the front desk which is a very nice thing when you consider the number of people that go through that hotel daily. If there is ever any problems with my room (and there have been on occasion), it is dealt with in a timely manner and followed up by management. When you frequent a place it is not going to go perfectly every time. If you are willing to be accommodating and accept that situations do occasionally arise, the staff at The Sutton will be more than happy to rectify any problems. I cannot say enough about the service at this hotel. It is why I call it my home away from home. EXCELLENT!!!!!
This hotel has an almost old world elegance to it. The furniture is very worn and likely should of been replaced years ago, however the room is still very comfortable and the rose marble in the bathroom is gorgeous. I had to get a new key every day which was a bit frustrating, and the front desk just kept telling me to keep it away from my phone, which is not relevant, the system they use is ancient and should be replaced if that’s the issue. Front desk service didn’t match the rest of the hotel, very little details given, not even instructions on how to find the elevator. But the rest of the service in the hotel was great. The Boulevard was amazing!

SHOW HOTEL PRICESSutton Place Hotel Vancouver
Rates | Reviews | Pictures | Map | Hotel Info

Located in downtown Vancouver, a luxury Hotel with a Gourmet Restaurant and Lounge, Vida Spa, and elegant rooms. Great location with easy access to shops and Restaurants … Amenities

Sutton Place Hotel Vancouver
845 Burrard Street
,
Vancouver,British Columbia

Sutton Place Hotel Vancouver on a map

Sutton Place Hotel Vancouver
Sutton Place Hotel Vancouver

Sutton Place Hotel Vancouver

We really enjoyed out time at this hotel, right downtown Vancouver, staff is very friendly, rooms are big, a little dated but adds character to the hotel. There is a small but nice clean fitness centre as well as a pool and sauna. The breakfast which was included was a full breakfast with a very friendly server.

We stayed at The Sutton Place Hotel in Vancouver BC for a long weekend. I love the location and the hotel was fabulous. We ate breakfast, dinner and enjoyed cocktails at the bar. Lovely and very friendly, nice staff. We felt very welcome, even with a larger party (8) the restaurant was very accommodating to our ever expanding group.
Easy to walk everywhere in downtown Vancouver, both to the waterfront and to Granville Island.
A very pleasurable stay
Thank you

We had a suite here for almost a week. It was nicely appointed, spacious, had high end appliances ( Miele) and a nice sized balcony. It was very central for us for all the things we did. It is only a few steps to Robson Street for any shopping or picking up last minute things. A Starbucks across the street is handy. All the staff everywhere in this place are great! Very friendly reception and pleasant helpful concierge staff that make very good recommendations. The restaurant here was excellent. We had breakfast, lunch and dinner meals – not each day – but we did eat here a few times and its was very good food each time. Again servers are great and very pleasant and efficient. They accommodated my seventeen year old daughter’s vegetarian requests without difficulty and in fact suggested many options. We would definitely return.

CHECK RATESSutton Place Hotel Vancouver
Rates | Reviews | Pictures | Map | Hotel Info

Located in downtown Vancouver, a luxury Hotel with a Gourmet Restaurant and Lounge, Vida Spa, and elegant rooms. Great location with easy access to shops and Restaurants … Amenities

Sutton Place Hotel Vancouver
845 Burrard Street
,
Vancouver,British Columbia

Sutton Place Hotel Vancouver on a map

Sutton Place Hotel Vancouver
Sutton Place Hotel Vancouver

Sutton Place Hotel Vancouver

This hotel is absolutely Beautiful. Perfect location in downtown Vancouver within walking distance to Robson, Pacific Center, BC Place, and Rogers Arena. The rooms were well appointed, and high floors have amazing views. The only thing we found a little off putting was being charged $200+ a night and having to pay for every little thing. Wifi is not included, Bottled water in the room is $6, and if you want more coffee replenished aside from what’s given in your maid service, that’s going to set you back $2.50. For the cost of the room some of these amenities should be included.

Spent 4 nights at this wonderful hotel in Vancouver. We were lucky enough to be given a room on the top floor (21st) that had a superb view of the city all down Burrard Street. The attitude of everyone we interacted with at the hotel was without exception over the top. So friendly, so helpful. I would recommend this hotel to anyone going out west.

CHECK RATESSutton Place Hotel Vancouver
Rates | Reviews | Pictures | Map | Hotel Info

Located in downtown Vancouver, a luxury Hotel with a Gourmet Restaurant and Lounge, Vida Spa, and elegant rooms. Great location with easy access to shops and Restaurants … Amenities

Sutton Place Hotel Vancouver
845 Burrard Street
,
Vancouver,British Columbia

Sutton Place Hotel Vancouver on a map

Sutton Place Hotel Vancouver
Sutton Place Hotel Vancouver

Sutton Place Hotel Vancouver

Had two experiences of this hotel at the beginning and end of our trip to BC. Staff all very friendly, rooms quiet (next to elevator but no noise) and clean and spacious especially in La Grande Residence. Only 2 little things, breakfast was a bit expensive, buffet okay if you eat a lot but we just wanted some cereal and pastries and that was expensive. Other is that this was the only place we stayed in 3 weeks where they charged for wi fi. We stayed everywhere from budget to luxurious all over BC and Alberta and I feel these days this is a bit silly.

I recently stayed at the Sutton Place with my grown-up children and was very impressed by the service quality and friendliness of the hotel staff. The concierge service deserves a special mentioning: I have been staying in many luxury hotels around the world but the kind of advice and support this team is offering can’t be topped. The location of the hotel in the iner city, the restaurant and the traditional bar are an additional plus.

CHECK RATESSutton Place Hotel Vancouver
Rates | Reviews | Pictures | Map | Hotel Info

Located in downtown Vancouver, a luxury Hotel with a Gourmet Restaurant and Lounge, Vida Spa, and elegant rooms. Great location with easy access to shops and Restaurants … Amenities

Sutton Place Hotel Vancouver
845 Burrard Street
,
Vancouver,British Columbia

View Sutton Place Hotel Vancouver in a larger map

Sutton Place Hotel Vancouver
Sutton Place Hotel Vancouver

Sutton Place Hotel Vancouver

We enjoyed the central location of this hotel, making it easy to walk to from the train and explore downtown including Gastown, Chinatown, Robson Street, etc. Very walkable and on the rainy day it was a $10 cab ride from Granville Island. The hotel itself is very comfortable and extremely quiet. We didn’t hear any noise from the hallway or through the walls. We were on the 4th floor right over the front door but street noise was not a problem at all. The rooms are very nicely presented and the sheets are excellent! Lots of good restaurants close by so we only ate breakfast at the hotel. We enjoyed the selection and quality of the buffet.

I have just spent a few days at the Sutton Place – beautiful suite,immaculately fresh,superbly well equipped and,despite being only on the third floor and street-facing, extremely quiet at night. However the real stars are the staff … The house-keeping staff are perfect, the door staff are witty as well as welcoming and the concierges can answer just about any question you ask them. Wish I’d tried room-service …

Sutton Place Hotel Vancouver
Sutton Place Hotel Vancouver

CHECK RATESSutton Place Hotel Vancouver
Rates | Reviews | Pictures | Map | Hotel Info

Located in downtown Vancouver, a luxury Hotel with a Gourmet Restaurant and Lounge, Vida Spa, and elegant rooms. Great location with easy access to shops and Restaurants … Amenities

Sutton Place Hotel Vancouver
845 Burrard Street
,
Vancouver,British Columbia

View Sutton Place Hotel Vancouver in a larger map