Location is pretty good, but not optimal, though this is why I can usually get a room here at a decent price. Rooms are small, and short of storage space. I had a king deluxe room, but there were only 3 small drawers (part of the little bar) besides the night stands. Not even much room on the closet shelf. If I were traveling with my wife, and had changes of clothes for going out at night, I would have to use suitcases for dresser space, and that’s really not acceptable at this price.
Otherwise, room was good. Underground parking is cramped and confusing – it helps to pay attention to which tower you are in. the restaurant and bar are in one tower, while the Starbucks is in the other.
Room service is hit-and-miss. I had a very nice seafood linguine one night, while I had a very disappointing cheeseburger the next (burger was VERY overcooked (dry) when I asked for medium-rare, and I did not get the bacon I requested). Service was fast, and friendly, though.
Cafe has a nice breakfast, though the buffet is overpriced, IMO, unless you are going to eat a great deal. I had eggs Benedict one day and corned beef hash another. Both were prepared well and very filling.
I stayed at the Sheraton Wall Centre for 4 nights and had a great experience. I travel for business almost every week of the year so I generally don’t write reviews but felt that the team at Sheraton, particularly Ozzy and Jerry, deserve a public mention. Although there were a couple of inadvertent issues during my stay, these 2 individuals handled the issues very professionally and more than compensated for the inconveniences caused by the issues. They were honest, upfront, took ownership of the issues, and made sure they were addressed to my satisfaction. I could not have asked for anyone more professional than these 2 individuals. Whenever I travel to Vancouver again, Sheraton Wall Centre will be my place to stay!
At the Sheraton Vancouver Wall Centre. Stroll leisurely through the boutiques of Robson Street and Yaletown.
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Sheraton Vancouver Wall Centre
1088 Burrard Street
Vancouver, British Columbia