We booked a room here for a big anniversary trip. The room was beautiful. The “fishbowl” shower that has been described does come with a shade for privacy, so that wasn’t a problem. In fact, the shower was lovely. We had a little balcony and enjoyed a few meals out there, looking out on the stadium and the high rises that line false creek. In the package we booked, there was no breakfast included (though we were given one complimentary ticket for breakfast on our first day). The buffet is gourmet–lots of amazing baked goods. But it’s expensive–$21 per person. The room was quiet–partly because of the air conditioning’s white noise . . . and that’s where our only problem was. The weather (mid-July) was great while we were in Vancouver–72-82 the whole 10 days. And the A/C worked like a dream for the first four days, but then it just stopped. There was a fan, but the temperature in the room rose throughout the day to about 78 and didn’t ever seem to go down. I called the front desk and they sent someone up. He said that the A/C was working (it wasn’t), and that our problem was that we had set the thermostat too low (68). He suggested we set it at 71 and that would somehow get things moving again. It didn’t. The next day, I called again and that evening we came home to a fan sitting at the foot of our bed. Even with the fan, the temperature in the room was in 77-79 degrees. It was cooler in the hallway and significantly cooler outside! Obviously, for the rate we were paying I had hoped for a more effective response to our complaint. I thought perhaps they’d give us a break on the room–a discount for the 6 days without A/C, but no. They said that, because we booked the room with Expedia, there was no way they could give us a discount. I guess the lesson here is to request a room change if your A/C goes out.
Hotel BLU Vancouver
Rates | Reviews | Pictures | Location
New Boutique hotel featuring New York Loft Style rooms located on Robson very close to BC Place and Rogers Arena in Vancouver. …
Hotel BLU Vancouver
177 Robson Street